Built for AR & AP teams
The AI receptionist for finance teams.
Faktio answers calls and emails from customers and vendors, resolves invoice questions using your systems, and escalates edge cases to a human.
No credit card requiredHuman handoffAudit trail
call-00342 • invoice inquiry
00:42
Faktio Agent
I can see invoice #1024 is overdue by 1 day. Do you want me to extend the due date by 7 days and send a confirmation?
Customer
Yes please. Send the confirmation by email.
Resolved automaticallyDue date updated + confirmation sent
AR
Payment reminders
Reduce back-and-forth
AP
Vendor inquiries
Clear answers fast
Control
Escalations
Human when needed
Built for outcomes, not dashboards.
In plain language: answer, resolve, log — and escalate edge cases.
Answer inbound calls
Handle payment status and invoice questions with instant handoff to your team.
Clear the inbox
Respond to repetitive emails with accurate, policy-safe answers.
Leave an audit trail
Every conversation and action is logged so finance stays compliant.
Solutions for AR and AP.
Route every inquiry to the right outcome: resolve instantly, or escalate with full context.
Accounts Receivable (AR)
Answer customers and reduce time-to-cash — without adding headcount.
Payment status, due dates, reminders
Disputes and edge cases escalated to a human
Conversation log for finance and compliance
Accounts Payable (AP)
Give vendors fast answers and keep your team focused on approvals.
Invoice receipt, payment dates, missing PO info
Escalate exceptions with the full thread attached
Audit trail and access controls
Magic moment
Watch an inquiry get resolved end-to-end.
Faktio answers the call, finds the invoice, takes the approved action, and logs everything — all in under a minute.
1. Intake
Call or email arrives
Understands intent
2. Resolve
Pulls context
Invoice status & policy
3. Close
Action + log
Or escalates
Trust & controls
Audit logs, access controls, human handoff
SOC2-readyGDPR-friendlyEscalation workflow